What Our Clients are Saying
With so many satisfied clients booking their vacations with us, we always strive to provide the best possible service. We build relationships with each of our clients and always provide the highest quality of customer care. Here’s a few things our clients are saying about us!
Monday, June 5th 2023
Mike was very through and professional. He went over and above to answer all our questions and making recommendations. I would definitely use Mike's service again.
Tuesday, March 8th 2022
The cruise was absolutely amazing! The level of service was unlike any other cruise we have been on, including the Regent and Crystal. Don't know if f it's because we cruised in the Suite class, but we were totally spoiled and pampered all week. The staff was more hospitable than any other line that we've sailed. They knew our names - I'm sure due to the help of face imaging software - but from the very beginning, they always greeted us by name. The officers were seen every single night, visiting with guests during the dinner hours. We would sail on Celebrity again in a second. The boat was only 27% full, which means there was more staff than guests for the week that we traveled. (They mentioned that this week is notoriously low because it is right before spring breaks start.) The ages of the guests were on average a bit older, but there were a number of guests on board that were younger than us. Everything went on without a hitch. We did have one issue with a charge on a spa treatment, but we brought that to the attention of Guest Relations, and they fixed it within 6 hours. Other than that, everything was perfect!
Thank you so much for your help. We look forward to sailing again in August to Alaska!
Lori 
The cruise was absolutely amazing! The level of service was unlike any other cruise we have been on, including the Regent and Crystal. Don't know if f it's because we cruised in the Suite class, but we were totally spoiled and pampered all week. The… 
Monday, December 20th 2021
A trip beyond my wildest dreams! So grateful for such an amazing experience! Cancun did not disappoint! The food, the drinks, the views, the spa treatments, the excursions, and all the in between. I’m so glad I got to do Cancun with you, Nikki Friedman! And thanks to Mike Stroud and for making it all possible! We are beyond blessed! Can’t wait to plan another one of these very soon! A trip beyond my wildest dreams! So grateful for such an amazing experience! Cancun did not disappoint! The food, the drinks, the views, the spa treatments, the excursions, and all the in between. I’m so glad I got to do Cancun with you, Nikki… –Jessica S.
Monday, November 15th 2021
Hi Mike!
We had an amazing time. It was such a relaxing and much needed trip. Here's our feedback about the resort (Regency La Toc).
Overall, the resort was good. We wouldn't recommend it over Sandals Ochi though, our previous trip on our honeymoon. The food wasn't as impressive, but this may be limitations due to COVID so we totally understand. The beach was amazing and loved how spacious it was/the beach chairs were awesome! We didn't get to snorkel at the resort--it was booked solid the whole time we were there. But we did do a snorkeling excursion that included the volcano mud baths and a waterfall tour, and it was AWESOME! The tour was called "Joe Knows" and we could not say enough good things about it. The guides were hilarious and so wonderful. The snorkeling was the best we've done ever! Lots of different fish species---our highlight was seeing an eel! The resort/rooms definitely seemed a little bit older/not as nice as the photos online, and the room was super noisy right off the main pool (music started at 7AM most mornings). But we weren't really in our room much anyway haha. Sandals service is always so great, and everyone was super friendly. So all in all, we had an amazing time. St. Lucia was beautiful--- we would probably just recommend people stick with the Sandals Grande (several of the tour guides/islanders recommended that one to us too). Hi Mike!
We had an amazing time. It was such a relaxing and much needed trip. Here's our feedback about the resort (Regency La Toc).
Overall, the resort was good. We wouldn't recommend it over Sandals Ochi though, our previous trip on our…
Sunday, April 5th 2020
I was pleased with the way Mike Stroud handled our reservations on the Sky Princess Cruise Line. He sent us information about the ship. He consistently sent us emails about what was required of us and helped with the process. We were scheduled to leave March 14 to the Western Caribbean but due to the COVID-19 our cruise was canceled. Mike took care of getting our refund back for the cruise. I would reschedule a cruise with Mike.
Sara, AZ I was pleased with the way Mike Stroud handled our reservations on the Sky Princess Cruise Line. He sent us information about the ship. He consistently sent us emails about what was required of us and helped with the process. We were scheduled to leave… –Sara L.
Saturday, March 28th 2020
Thank you for all you did this past year. Your attention and thoroughness was so appreciated.
You helped plan each detail so efficiently and took away the stress of being unfamiliar with airline, cruise and travel insurance specifics.
Friday, March 27th 2020
Mike. I want to take a few minutes to reach out and thank you. Not only did you take care of every detail in planning our cruise, but you answered any questions we came up with. Since our cruise was cancelled, you helped us through the cancellation process and made sure we got any refunds we were entitled to! We will rebook our cancelled cruise through you and any future trips we plan. I have never felt more comfortable that all my arrangements were taken care of. So appreciative. Kristee Wittrig, Phoenix, AZ Mike. I want to take a few minutes to reach out and thank you. Not only did you take care of every detail in planning our cruise, but you answered any questions we came up with. Since our cruise was cancelled, you helped us through the cancellation…
Tuesday, August 27th 2019
Hi Mike, I wanted to reach out and thank you again for helping my parents plan and book their trip. They had a fantastic time! They are already thinking of booking again next year.
–Terry D.
Tuesday, April 30th 2019
Thank you Mike for helping me plan a splendid cruise for my Girl Scout troop.
You were patient, prompt and thorough with the troop needs in mind. I appreciate
your ability to get us what we needed at the cost we were comfortable with.
I look forward to future trips with your assistance in planning!!
Lyn ScalesGS Troop #107 Thank you Mike for helping me plan a splendid cruise for my Girl Scout troop.
You were patient, prompt and thorough with the troop needs in mind. I appreciate
your ability to get us what we needed at the cost we were comfortable with.
I look forward…
